FAQ

You will receive an email with tracking information once your order has been shipped.

We ship all orders within 1 day from the order being placed and offer a variety of shipping options

Standard Shipping within the United States is typically 3-7 days and 14-21 days internationally.

Shopping early for holiday gifts? No problem! We have extended the 30 day product return window to January 4th, 2025

In the event you would like to return or exchange your Ornament Anchor, please contact us at hello@ornamentanchor.com

Ornament Anchor is simple to use! The Ornament Anchor uses a patented loop-and-pull mechanism: you feed the loop through your ornament’s hole, hook it over a tree branch, then pull on the toggle to tighten.

If you would like to see Ornament Anchor in action, here is a video demonstration of how it works.

Yes! You can reuse Ornament Anchor every holiday season.

Yep! Our loop system is flexible enough to fit both real and artificial trees, no matter how bushy or slender the branches are.

Ornament Anchor works on all ornaments of any shape and size! With our new slim-fit string, almost 95% of ornaments are compatible with Ornament Anchor.

Please feel free to reach out on our contact page. We are happy to answer any questions you might have!